¿Necesita ayuda con su orden ? Nosotros hablamos español. 805-624-3895

Customer Service - Shipping Info

PLEASE NOTE-We use a variety of shipping carriers (UPS, FedEx, USPS). If your address is not deliverable by a particular carrier, please call our customer service department to place your order (805-624-3895). Shipping charges for orders returned as undeliverable will be charged to the customer.

Domestic Shipping Methods & Costs

We currently offer three shipping methods:
  • Standard Ground - Delivery occurs in 4 to 14 business days after processing.
  • Expedited ( Priority Mail ) - Delivery occurs 2 to 3 business days after processing.
  • Overnight ( Fed Ex ) - Delivery is guaranteed the next business day after processing.
Merchandise Total Standard Expedited Overnight
$0 - $49 $7.95 $16.95 $27.95
$50-$99  $9.95  $15.95  $29.95
$100-$199  $12.95  $21.95  $32.95
$200-$299  $15.95  $24.95  $35.95
$300 & up  $18.95  $27.95  $38.95
Alaska and Hawaii Standard Shipping Rates +$6.00  $29.95  $39.95

International Shipping Information

For information on international shipping Click Here.

Order Processing & Product Availability

*For Expedited or Overnight Saturday delivery please call A.Kurtz Customer Service 805-624-3895 Monday through Friday 8:30am pst to 4pm Pst.

Orders typically ship within 3 Business Days from the time they begin process processing, pending availability and credit card verification.

  • Orders placed Monday-Friday before NOON PST will begin processing that day (excluding holidays).
  • Orders placed after NOON PST will begin processing the next business day.
  • Orders placed after NOON PST on Friday will begin processing the following Monday.

Two-day and overnight orders are given top priority. Orders with these shipping methods will ship the same day (pending product availability and credit card approval) if ordered before NOON PST. After Noon PST they will ship the next business day.

A.Kurtz will contact you with a follow-up email if the merchandise you have selected is not currently in stock.

If there any problems with your shipment, please contact A.Kurtz Customer Service within 48 hours of receipt by email Click Here for customer service e-mail

Refusal of Delivery

If you refuse delivery of any order you placed it will be returned to our warehouse. You will receive a refund for the merchandise and tax paid but shipping charges are non-refundable.